Certified PSPO I Product Owner with 12 years of experience as a Business System Analyst, 7 of which in Health-tech. Graduated, the top of the class from Sunderland University, with a BSc in Applied Business Computing. She has a Software Development diploma from the Information Technology Institute (ITI). Rana worked in Product development, starting from setting the product vision, goals, and strategy, product discovery and product development, backlog grooming as well as product validation, and gathering user feedback, using both user interviews as well as analytics. She has studied and practiced analysis and design, requirements management using various requirements elicitation techniques, stakeholder management, conflict management and negotiation, problem-solving techniques, critical thinking, and design thinking.